Samsung Top Load Washing Machine Repair
We fix unbalance errors, suspension faults, and drainage issues using genuine parts.
Is Your Top Load Washer Giving You Trouble?
A broken top-load washer disrupts your entire household routine. Whether you own a Samsung Wobble Technology™ model or a standard ActivWash™ unit, these machines rely on precise balance and suspension systems to operate smoothly. Is your top loader banging against the sides, refusing to fill, or displaying a digital error code? We provide comprehensive diagnostics to pinpoint the exact failure—whether it’s a worn-out clutch assembly or a suspension rod failure. We don’t just swap parts; we level and calibrate your machine for quiet, efficient performance.
Error Codes We Resolve
UE / UB (Unbalance & Suspension)
E-Series (Sensors & Motor)
OE / OF (Overflow Errors)
Common Issues
If your top loader sounds like a jet engine or moves across the floor, the issue is likely the Suspension Rods or Damper Springs. Over time, these lose tension, causing the tub to hit the cabinet. We install heavy-duty replacements to stabilize the drum.
If water remains in the tub after the cycle, your drain pump is likely clogged with lint, coins, or debris, or the pump motor has failed. We clear the blockage or install a new drain pump motor.
If the motor hums but the clothes don’t move, the Pulsator Cap or Drive Clutch may be stripped. This prevents the wash action from happening effectively. We replace the stripped gears to restore powerful cleaning.
This is often a logic board issue or a lid lock failure. If the machine thinks the lid is open (dE error), it will pause for safety. We replace the lid switch sensor.
A loose Drive Belt or worn Clutch Assembly prevents the drum from reaching high spin speeds. We tighten or replace the belt to ensure clothes come out damp, not soaking.
Your questions answered
Common questions
Why is my top loader shaking so violently?
This is almost always due to worn-out suspension rods that can no longer support the weight of the wet clothes during the spin cycle
Can you fix the "Wobble Technology" pulsators?
Yes, we stock genuine replacement pulsators and wash plates for Samsung Wobble and ActivWash models.
What does the "dE" error mean on a top loader?
“dE” stands for Door Error. On top loaders, this means the lid switch is faulty or the magnet is missing, so the machine thinks the lid is open.
How quickly can you come to fix my washer?
We offer same-day service in many areas across Dubai, Sharjah, and Abu Dhabi.